Frequently Asked Questions
Here you will find the most frequently asked questions of this moment. Isn't your question among them? Send me a message.
When and how do I receive my crochet pattern?
The crochet patterns you have ordered can be downloaded directly. The link can be found directly below your ordered pattern in the confirmation email that you will receive within a few moments after ordering.
The patterns are in the form of a PDF file, in the language you ordered. You need the Acrobat Reader program to open the file. It is free to download on adobe's website for both Mac and Windows.
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Incorrect email address
Before you submit the order/contact form, please check whether your email address is entered correctly. If you have an incorrect email address, the order will not reach you. I can't contact you.
Unable to download pattern
- Try logging out again first and then logging back in again.
- Logging in to another device also sometimes wants to help, for example laptop, computer, mobile or iPad.
- It may also be the browser you are using.
- Also, a security program on your computer may block everything.
- If after these tips it is not possible to download the patterns, you can always contact me. I'll send the patterns again.
What are the shipping costs?
Crochet patterns can be downloaded directly without shipping costs.
I have a question about a pattern!
If you have any questions, you can always send an email with your question to info@cbscreations.nl or via the contact form. I'm trying to answer questions as soon as possible. Sending a message via Facebook is also an option.
Can I sell my crocheted creations?
Creations made as a result of the patterns of CB's Creations may be sold provided it remains hobby-based. This means that you are not allowed to sell the creations in large quantities.
Please note that it was made after a design and pattern by Claudia Bierau – CB's Creations.
Copyright
All CB’s Creations crochet patterns (including free crochet patterns), step-by-step instructions and photos are copyrighted and may not be used for commercial purposes. The crochet patterns may not be shared, translated, copied, published and/or (re)sold. Publication of crochet patterns on the Internet or elsewhere is also not permitted. The patterns are for personal use only. By purchasing a CB's Creations crochet pattern, the copyright and copyright do not expire. Of course you can link back to my website.